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Tag: Emergency Calling

  • Module 7: Test Emergency Calling for Calling plans

    Calling Plan, Operator Connect, and Teams Phone Mobile users in the United States or Canada can use the predefined test emergency number 933 to validate their emergency calling configuration. This number is routed to a bot, which then echoes back the caller phone number (calling line ID), emergency address or location, and whether the call would…

  • Module 5: Calling plan Prerequisites for E911 – In the office

    If you use Microsoft Calling Plan, the ERS (Emergency Responder Service) capabilities are already built in, which means you have the ability to perform automatic routing to the relevant Public Safety Answering Point (PSAP). There is no additional charge for the license, and it is incorporated into the pricing structure of the calling plan. Even…

  • Module 4: Teams Client’s supported for Emergency calling

    The following clients are currently supported. Check back often to see updates to this list, https://learn.microsoft.com/en-us/microsoftteams/configure-dynamic-emergency-calling#supported-clients  Note Subnet and WiFi-based locations are supported on all supported Teams clients. Ethernet/Switch (LLDP) is supported on:  Note Dynamic emergency calling, including security desk notification, isn’t supported on the Teams web client. To prevent users from using the Teams…

  • Module 3: Prerequisites for E911

    I’ll break down the requirements based on PSTN connectivity and whether the employees are in the office or remote. Connectivity to the PSTN: Until 2020, all organizations only designed and deployed an E911 system for campus users. After 2020, remote work took a significant leap, and Kari’s law was amended to support E911 for both…